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Technical Delivery Consultant

ID de la oferta 19001458 Fecha de publicación Jul. 12, 2019 Lieu: Bangkok, Bangkok, Thailand
Full time, Standard
Sales/Technical

Main Missions:

  • Interface with the customer for all technical activities related to the product during pre-sales, tender, deployment and after-sales
  • Leader for the product offer writing during tenders, including technical, cost, schedule, risk aspects
  • Project manager during the implementation phase, from anticipation when bid is submitted to full delivery of first mass volumes

 Specific Responsibilities:

Pre-sales

  • Understand customers’ needs; participate in offer definition and its promotion.

  • Focused on document offer, the main activities are:

  • Definetechnical offer with sales in charge

  • Ensure technical offer promotion Create demos

  • Provide samples

  • Organize customers’ trainings

  • Provide product & market inputs to the solution group

  • Provide case per case basic support for system, before handing over to system solution manager

    Tender answer

  • Lead, and accountable for, the document technical answer

    • Technical offer

    • Schedule

    • Costing

    • Risk

    • Samples

      Project delivery

  • Lead, and accountable for, the document project delivery

    • Anticipation plan based on Risk assessment between submission and award

    • Deliver when awarded, by coordinating all GTO teams, scheduling, reporting, re-evaluating the risk and run related actions, communication to all stake holders

  • Synchronize delivery with system project manager

  • Ensure that quality and cost reach the targets

    After-sales support

  • Provide first level support to customers

  • Solve most of the customers’ requests and issues

  • Manage the customers’ communication under the control of the sales manager


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